Woman returning a package to a Happy Returns drop-off location.
Woman returning a package to a Happy Returns drop-off location.
Venus Happy Returns

Say hello to your smoothest return experience ever when you visit any Happy Returns location.

To start a return you'll need your shipment order number and zip code.

START A RETURN
Woman returning an item to a Return Bar desk.

FAST

Most Return Bar visits last under one minute and
orders are refunded within 24 hours!

Woman holding up a QR code to be scanned at a Return Bar location.

EASY

With over 3,800 Return Bar locations in the U.S.,
find one conveniently located near you.

Customer returning an item of clothing wrapped in plastic.

SUSTAINABLE

Paperless, box-free returns =
everybody wins, especially the planet.

Happy Returns boxes sitting on a table at a Return Bar location.
Happy Returns boxes sitting on a table at a Return Bar location.

MAKE AN EXCHANGE

Within the return portal you may exchange items for a different size in that same item. However, if you’d like to exchange for a different color or different item entirely, you will need to process a return for VENUS Wallet Credit and then use that credit to place a new order for the other item. Reminder, there is no return fee when you choose VENUS Wallet Credit as your refund method!