Venus Fashion, Inc. (“Venus”) wants to ensure that we are providing our customers with the best shopping experience possible. We are committed to actively working towards making the Venus website, www.venus.com, accessible to all customers, including those with disabilities and those who use assistive or adaptive technologies. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.0 level A and AA conformance on our website.
If you need any assistance completing an order or accessing any part of this site please don’t hesitate to contact us by live chat or by calling 1-888-782-2224, dial extension 711 to obtain relay call assistance. International customers can call 1-904-997-4000. Our customer service team is available to assist you 24 hours a day, 7 days a week through both phone and live chat.
Venus is continuously working on improving the accessibility of our website. If you come across an accessibility issue, or if you would like to provide feedback, then please email us with a detailed description of the accessibility issue, the assistive technology that you are using, and the page URL where you encountered the issue. This will help us in our ongoing effort in providing Venus customers an outstanding shopping experience.