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Add Venus to Your e-mail Whitelist
Sending a confirmation of your Venus order is Venus's standard practice. Receiving that e-mail confirmation in your inbox may not be. Unsolicited e-mail, regrettably, has become a way of life and many companies are working on your behalf to limit the number of "spam" e-mails that reach your inbox. Many times the result of those actions is that e-mail you want are blocked from your inbox or diverted to a "junk mail" box. You can change that by "whitelisting" Venus.

Whitelist Instructions
A whitelist is a list of e-mail addresses that you want to receive e-mail from. By adding an address to your whitelist, you are telling the e-mail system not to filter e-mail from that address. Follow the instructions below to add us to your whitelist, to ensure that you receive our e-mails after you subscribe.

  E-mail Clients   Spam Filters


AOL
New E-mail Recipients
You will need to add our "From" address, email@Venus.com and marketing@e.VenusSwimwear.net, to your AOL address book:

  1. Click the "Mail Options" menu and select "Address Book".
  2. Wait for the "Address Book" window to pop up, then click the "Add" button.
  3. Wait for the "Address Card for New Contact" window to load.
  4. Once loaded, cut and paste "email@Venus.com" into the "Other e-mail" field.
  5. Make our From address the "Primary e-mail" address by checking the associated check box.
  6. Click the "Save" button.
  7. Repeat Steps 1-6 for marketing@e.VenusSwimwear.net

Existing E-mail Recipients
If you are already a subscriber but our e-mail isn't getting through, our e-mail may be in your AOL Spam Folder. Please use your web mail to check your Spam Folder. If our e-mail is in your AOL Spam Folder, open our e-mail and click the "This Is Not Spam" button. Last, please add email@Venus.com and marketing@e.VenusSwimwear.net into your Address Book as outlined in our new e-mail recipients info above.

Yahoo
New E-mail Recipients
You will need to set up a filter to redirect our e-mail into your inbox:

  1. Open your mailbox and click on "Options" (upper right hand corner).
  2. Select "Filters" (center "Management" column).
  3. Click the Add link on the Filters page.
  4. Update the "From" header: rule with the following two pieces of information: "contains" and "@Venus.com". This essentially allows the mail server to identify our e-mail based on the e-mail "From" address.
  5. Click the Choose Folder pull down menu and select inbox.
  6. Select the "Add Filter" button.
  7. Repeat steps 1-6 and add @e.VenusSwimwear.net
Existing E-mail Recipients
If you are already a subscriber but our e-mail is not getting through, check if the e-mail is in your Yahoo Bulk Folder. If our e-mail is there, open our e-mail and click the "Not Spam" button. Next, check to see if the e-mail’s address is in your "Blocked Addresses" list. If you see "email@Venus.com" or "marketing@e.VenusSwimwear.net" on this list, select it and click the "Remove Block" button. Last, if you have not done so, please set up a filter as outlined in our new e-mail recipients info above.

Hotmail / MSN
New E-mail Recipients
You will need to add our domains, @Venus.com and @e.VenusSwimwear.net, to your Hotmail Safe List:

  1. Open your mailbox and click “Options” (upper right hand corner).
  2. Click the “Junk e-mail Protection” link (top of page).
  3. Select the “Mailing List” link (2nd from bottom).
  4. Copy and paste "@Venus.com", "@e.VenusSwimwear.net" into the dialog box titled “Type an address or domain.” (You can add both at one time)
  5. Click the “Add” button next to the dialog box.
Existing E-mail Recipients
If you are already a subscriber but our e-mail is not getting through, make sure that the e-mail is not being sent to your Junk e-mail Folder. If our e-mail is there, open the e-mail and click the "Not Junk" button. Next, check to see if the e-mail’s address is in your Blocked Senders list. If you see "email@Venus.com" or "marketing@e.VenusSwimwear.net" on this list, select it and click the "Remove" button. Finally, if you have not done so, add "email@Venus.com" and "marketing@e.VenusSwimwear.net" into your Safe List as outlined in our new e-mail recipients info above.

Gmail
New E-mail Recipients
You will need to add our "From" addresses, email@Venus.com and marketing@e.VenusSwimwear.net, to your Gmail Contacts List:

  1. Click "Contacts" along the left side of any Gmail page.
  2. Click "Add Contact".
  3. Copy and paste our "From" address, email@Venus.com, into the "Primary E-mail Address" dialog box.
  4. Click "Save".
  5. Repeat steps 2-4 and add marketing@e.VenusSwimwear.net
Existing E-mail Recipients
If you are already a subscriber but our e-mail isn't getting through, make sure that the e-mail has not been mistakenly marked as Spam:
  1. Click "Spam" along the left side of any Gmail page.
  2. Checkmark the box next to our e-mail .
  3. Click "Not Spam" button at the top.

Mozilla Thunderbird
New E-mail Recipients
You will need to add our "From" addresses, "email@Venus.com" and "marketing@e.VenusSwimwear.net", to your Thunderbird Address Book and configure your Junk Mail Controls to whitelist your address book.
Add our "From" address into your Personal Address Book:

  1. Click the "Address Book" button.
  2. Make sure the "Personal Address Book" is highlighted.
  3. Click the "New Card" button. This will launch a new card window that has 3 tabs: Contact, Address & Other.
  4. Under the "Contact" tab, copy and paste our "From" address, email@Venus.com into the e-mail dialog box.
  5. Click "OK"
  6. Repeat Steps 3-5 and add marketing@e.VenusSwimwear.net
Whitelist your Personal Address Book:
  1. From the main drop down menu, select "Tools › Junk Mail Controls..."
  2. This will launch the "Junk Mail Controls" window that has two tabs: "Settings" and "Adaptive Filter"
  3. Under the "Settings" tab, update the "Whitelists" module by selecting "Personal Address Book" from the pull down menu and then checkmark the box next to "Do not mark messages as junk mail."
  4. Click "OK"
Existing E-mail Recipients
Initially, the automatic junk mail detection for incoming messages might not be very accurate and you should check your Junk folder to see if our e-mails and newsletters have been mistakenly detected as junk. To prevent this from happening in the future, you need to mark our e-mails and newsletters as not junk. Do this by right-clicking on our e-mail and choose "Mark › As Not Junk".

Netscape Mail
New E-mail Recipients
Netscape Mail Web-Based e-mail has no filters and spam protection. Therefore, you can enjoy our e-mails without do anything further, because it will not be mistakenly filtered.

Outlook 2003/2007
New E-mail Recipients
You will need to add our "From" addresses or domains, email@Venus.com and marketing@e.VenusSwimwear.net, to your Safe Senders list:

  1. On the Tools menu, click "Options".
  2. On the Preferences tab, click "Junk E-mail".
  3. On the Safe Senders tab, click "Add".
  4. In the Add address, copy and paste in our "From" address, email@Venus.com and Click "OK".
  5. Repeat steps 3-4 and add marketing@e.VenusSwimwear.net
         OR
  1. From the main inbox screen, right click on the received e-mail.
  2. Click on "Junk E-mail" in the menu.
  3. Select "Add Sender's Domain" (@example.com) to "Safe Senders List".

Existing E-mail Recipients
If the Junk e-mail Filter accidentally catches our e-mail, you can simply add our From addresses or domains, "email@Venus.com" and "marketing@e.VenusSwimwear.net", to the Safe Senders list, and no future e-mail from us will be inspected by the filter. The instructions are outlined above in our new e-mail recipients info above.


Others
If you use a Web mail system or e-mail application not listed above, the instructions for whitelisting our address will depend on the specific e-mail program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.

In most cases, just adding our "From" addresses, "email@Venus.com" and "marketing@e.VenusSwimwear.net", to your address book, safe list, whitelist or contact list will be sufficient.



Spam Cop
If you're using Spam Cop to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your whitelist. Here's how:
  1. Open your browser and go to this page: http://webmail.spamcop.net/
  2. Log into your SpamCop account
  3. Click on the "Options" icon in the toolbar
  4. Under Mail Management (in the middle), click "Spam Cop Tools"
  5. Select "Manage your personal whitelist"
  6. Near the bottom, Click where it reads "Click here to add to your whitelist"
  7. Enter "email@Venus.com" in the first empty slot
  8. Click "Submit"
  9. Repeat steps 6-8 and add marketing@e.VenusSwimwear.net

Spam Butcher
If you're using Spam Butcher to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your Known Senders list. Here's how:

  1. Open Spam Butcher and click the "Configure" button
  2. Select the "Known Senders" tab
  3. Under Known Good Senders and Recipients, click "Add"
  4. Enter "email@Venus.com" in the "From" line
  5. Click "OK"
  6. Repeat steps 3-5 and add marketing@e.VenusSwimwear.net

Spam Assassin
If you're using Spam Assassin to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to the whitelist in your User Preferences. Here's how:

  1. Search your hard drive for the Spam Assassin folder, then open it
  2. In that folder should be a file named "user_prefs". Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html
  3. Make a new(blank) line in the file. On that line, enter whitelist_from, followed by a space, then email@Venus.com
  4. Save the file and close it
  5. Repeat steps 3-4 and add marketing@e.VenusSwimwear.net

Spam Eater
If you're using Spam Eater to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your list of Approved Senders. Here's how:

  1. On the Spam Eater sidebar, click "Filters"
  2. Select the "Approved Senders" tab
  3. Click "Add Filter"
  4. In the Address space, enter "email@Venus.com"
  5. For Address Type, select "Full e-mail Address"
  6. Click "OK"
  7. Repeat steps 3-6 and add marketing@e.VenusSwimwear.net

Spam Killer
If you're using McAfee's Spam Killer to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your list of Friends. Here's how:

  1. On the Spam Killer sidebar, click "Friends"
  2. Click "Add"
  3. Enter the address "email@Venus.com"
  4. Click "OK"
  5. Repeat steps 2-4 and add marketing@e.VenusSwimwear.net

Spam Net
If you're using Cloudmark's Spam Net to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your Whitelist. Here's how:

  1. Open your Outlook Inbox.
  2. On the Cloudmark Spam Net toolbar, click "Options"
  3. Click "Advanced"
  4. Select the "Whitelist" tab
  5. Click the "Add button"
  6. Enter "email@Venus.com" and click the "OK" button
  7. Click "OK" again, then "Yes", then "OK" one last time
  8. Repeat steps 5-7 and add marketing@e.VenusSwimwear.net

Spam Pal
If you're using Spam Pal to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your Whitelist. Here's how:

  1. When Spam Pal is running, find the Spam Pal icon in your Windows system tray and right-click on it.
  2. Select "Add to Whitelist"
  3. Enter "email@Venus.com"
  4. Click "Add"
  5. Repeat steps 1-4 and add marketing@e.VenusSwimwear.net

Spam Sleuth
If you're using Spam Sleuth to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your list of Friends. Here's how:

  1. Open Spam Sleuth
  2. From the File menu, select "Configure"
  3. In the Friends category, make sure "Active" is selected.
  4. In the space provided for the list, make a new (blank) line and on it enter email@Venus.com.
  5. Click "OK"
  6. Repeat steps 4-5 and add marketing@e.VenusSwimwear.net

Spam Inspector
If you're using Spam Inspector to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your list of Friends. Here's how:

  1. Open Outlook
  2. On the "Spam Inspector" menu or toolbar, find and select "Manage Friends List"
  3. In the Add a New Friend area, select "E-mail"
  4. Enter "email@Venus.com"
  5. Click the ">>" (Add) button
  6. Click "Close"
  7. Repeat steps 3-6 and add marketing@e.VenusSwimwear.net

Spam Interceptor
If you're using Spam Interceptor to filter your incoming e-mail, you can exempt your Venus e-mail from the filtering process by adding "email@Venus.com" and "marketing@e.VenusSwimwear.net" to your list of Trusted Senders. Here's how:

  1. Open Spam Interceptor and select "Authentication Lists"
  2. Click "Trusted"
  3. Enter "email@Venus.com"
  4. Click "Add"
  5. Repeat steps 2-4 and add marketing@e.VenusSwimwear.net

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