| Contact Information |
The Venus Customer Service team is here to help ensure your experience
is successful and enjoyable. We currently offer a number of help options.
Call us
E-mail us
Live chat help
Fax your order
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| Call Venus: |
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Account Specialists are available 24 hours a day, 7 days a week.
In the U.S. call toll free 1-888-782-2224
Outside the U.S. call 1-904-645-6000. Call us anytime!
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| E-mail us: |
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Ask questions by e-mail at
email@venus.com.
We will answer no later than the next business day.
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| Live chat help: |
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Ask questions live through our
VENUS LIVE CHAT. You may chat with an Account Specialist online Monday through Friday from 8 a.m. to midnight EST; Saturday and Sunday from 10 a.m. to 10 p.m. EST.
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| Contact us anytime by FAX: |
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You can easily fax in your order. Please send us the following information:
- Your Venus Customer Number (located on the back of your catalog, if available)
- The items you want ordered
- Your sizing information
- Your billing and shipping information
- Your credit card information
- Any special requests (optional)
In the U.S. fax toll-free 1-800-648-0411
Outside the U.S. call 1-904-641-0977
International callers: Call us with your order. We have Spanish-speaking representatives waiting for
your call.
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