The Venus Customer Service team is here to help ensure your experience is successful
and enjoyable. We currently offer a number of help options.
Account Specialists are available 24 hours a day, 7 days a week.
In the U.S. call toll free 1-888-782-2224.
Outside the U.S. call 1-904-997-4000. Call us anytime!
Accessibility Support: 1-888-782-2224
Dial 711 to obtain relay call assistance.
Send an Email
Live chat help:
Ask questions live through our VENUS LIVE CHAT. You may chat with an Account Specialist
24 hours a day Monday through Friday. We are available 8am-10pm on Saturdays and 8am-12am on Sundays.
Contact us anytime by FAX:
You can easily fax in your order. Please send us the following information:
Your Venus Customer Number (located on the back of your catalog, if available)
The items you want ordered
Your sizing information
Your billing and shipping information
Your credit card information
Any special requests (optional)
In the U.S. fax toll-free 1-800-648-0411
Outside the U.S. call 1-904-641-0977
Call us with your order. We have Spanish-speaking representatives waiting for your call.