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The Venus Customer Service team is here to help ensure your experience is successful and enjoyable. We currently offer a number of help options.

Call us
E-mail us
Live chat help
Fax your order
 
Call Venus: Back To Top ^
Account Specialists are available 24 hours a day, 7 days a week.
In the U.S. call toll free 1-888-782-2224

Outside the U.S. call 1-904-997-4000. Call us anytime!
 
E-mail us: Back To Top ^
Ask questions by e-mail at email@venus.com. We will answer no later than the next business day.
 
Live chat help: Back To Top ^
Ask questions live through our VENUS LIVE CHAT. You may chat with an Account Specialist online Monday through Friday from 8 a.m. to midnight EST; Saturday and Sunday from 10 a.m. to 10 p.m. EST.
 
Contact us anytime by FAX: Back To Top ^
You can easily fax in your order. Please send us the following information:
  • Your Venus Customer Number (located on the back of your catalog, if available)
  • The items you want ordered
  • Your sizing information
  • Your billing and shipping information
  • Your credit card information
  • Any special requests (optional)

In the U.S. fax toll-free 1-800-648-0411
Outside the U.S. call 1-904-641-0977

International callers: Call us with your order. We have Spanish-speaking representatives waiting for your call.
 

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