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Careers

Outside Venus Office Venus is one of the up and coming leaders in the fashion industry. We are committed to provide our customers with the leading edge in swimwear and fashion designs. To do this, we need individuals who have the expertise and experience that will help us grow our business and reach our goals.

At Venus, you will find a casual yet professional atmosphere. We believe that our employees as well as our customers are our most important assets. Without one, we could not have the other. It takes all of us working together, doing what it takes to get to the end product. We are all important and no one person can stand alone.

If it’s time for you to make a change, it might be time to consider Venus located near the beach in sunny Florida. Your resume can be faxed to (904) 645-5370 or emailed to jobs@venus.com. EOE


Customer Service Representative

Answers inbound calls distributed by our automated call distribution (ACD) system. Keys orders, credits, notes, and other data into our Quick Order Processing (QOP) system. Makes outbound calls to customers, when needed.

Job Tasks:
  • Answers questions about product availability, product specifications, pricing, and other questions customers may have about items or orders.
  • Communicates with customers via phone and follows standard procedures for taking orders, catalog requests, catalog name removals, and other requests.
  • Resolves any problems customers had with their order, which includes but is not limited to making financial adjustments, re-shipping merchandise, and expediting an order.
  • Communicates problem resolution to customers and probes to ensure customer is satisfied with resolution.
  • Follows standard processes and procedures for referring an issue to support staff or other departments.
  • Adheres to work schedule, including any overtime that may be required.
  • Performs other duties, as assigned.

Job Qualifications:
  • To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed represent the minimum knowledge, skill, and/or ability required.

Education and/or Experience:
  • To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed represent the minimum knowledge, skill, and/or ability required.

Skills And Abilities:
  • Must possess good keyboarding skills and have experience using websites. Some data entry experience desired. Must be able to key at least 30 WPM.

Email resume with salary history to jobs@venus.com.
EOE


Email Marketing Analyst

The Email Marketing Analyst will work with the Email Marketing Manager to code (HTML, CSS, and PHP) and deploy our B2C email marketing campaigns. He/she will be part of our Marketing Team and will be responsible for downloading and recording email marketing results on a daily basis as well as assist with the execution of e-mail marketing campaigns.

Job Tasks:
  • Assist with the execution of e-mail marketing campaigns from beginning to end.
  • Set up, test, schedule, and deploy e-mail marketing campaigns.
  • Format copy into HTML; add graphics, tables, links, etc. as needed.
  • When necessary, create new HTML templates.
  • Segment, load, and perform list hygiene as required.
  • Pull and analyze email marketing results daily to perform data analysis.
  • Make recommendations for improving e-mail effectiveness.
  • Work with Marketing and Merchandising teams to support the execution of web and e-marketing projects.

Job Requirements:
  • Must be knowledgeable in HTML and CSS. PHP a plus.
  • Must be proficient in Adobe Dreamweaver.
  • Excellent spelling, punctuation, and copywriting skills.
  • Be detail oriented and have a high degree of accuracy.
  • Proficient in Excel.
  • Dependability is a must.
  • Ability to work under pressure and to meet deadlines.

Job Qualifications:
  • College degree (Marketing focus preferred) or equivalent job related experience acceptable.
  • Prior experience in email marketing & marketing analytics

Email resume with salary history to jobs@venus.com.
EOE